If you're an agency representative that uses iPreLog and you forgot your password, you can reset your password.
Starting the Password Reset Process
If you forget your password, click the Forgot your password? link on the iPreLog main screen.
Confirm Your Login
Re-enter your login name and click Continue.
Answer the Hint Question
Answer the hint question with one word and click Continue.
Set a New Password
Enter a new password twice and click Submit.
Password Change Confirmation
Once the password change is successful, login using your login name and new password.