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Case Agency Search - Oracle System Error: 1526 - Connectivity error

Error Message received:

system error: 1526 - Connectivity error: [Microsoft][ODBC driver for Oracle][Oracle]ORA-00904: "AGC_REPS","DIVISIONID": invalid Identifier

 

DESCRIPTION:

LIMS 3.63 error: Customer started to receive this error when they open an Agency Search window.

CAUSE

Divisions have been added to agencies. Updated database field and lablink files are required.

RESOLUTION

It was not an issue with the database, but it was an issue with the lablink and xlablink files. Customer discovered that they were attempting to use the ones for version 3.63.35 with a 3.62.13 LimsPlus.exe. Once they replaced these files with older versions the issue stopped occurring.

JTKB802

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