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Error in file (*.rpt) Access to report file denied. Another program may be using it.

You try to print or view a report and receive an error such as Error in File worklist {70B24B51-0D9A-46DB-A0CF-FE8060982728}.rpt: Access to report file denied. Another program may be using it.

To correct the issue, you need to adjust permissions on the c:\windows\temp directory on the LIMS-plus IIS Server.

When you produce a Crystal Report, it temporarily creates the report in that directory prior to rendering it in the browser. For the c:\windows\temp directory, modify permissions so the IIS_IUSRS Principal has Special access with basic permissions of Read and Write.

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